You can pause your subscription by giving us five hours notice prior to your delivery timing. Any requested cancellations will be carried forward and extend your subscription.
What if I want to cancel the service before the subscription ends?
You can cancel your subscription anytime by writing to us. You will be eligible for a refund after converting the serviced meals to the retail price of the same or similar meal. We follow the practice to ensure that users do not abuse the subscription benefits.
Can I subscribe for lunch and dinner?
Yes, you can buy two subscriptions and choose different delivery timings in a day.
What if I want fully customized meal packages that cover my full nutrition?
You can drop us a line at info@fig.delivery and our meal planner will immediately get back to you.